Here are a few suggestions to the province and Alberta Health Services to avoid this in the future: Put adequate back-up plans in place to ensure no cancer patient's treatment is delayed. Zero tolerance. Empower hospital administration to adequately address emergency circumstances with patients in a timely and organized manner. "I can't tell you the secret that I know." does not help or instill confidence in the system. Deliver leadership and crisis training to address these concerns. Improve communications regarding health care in emergency situations. If chemical transport isn't possible due to hazardous material restrictions, a plan for how patients can get added to treatment rosters in Calgary or the nearest delivery site to their location.